ICS Makes Inavero’s 2011 Best of Staffing List

Posted by Jeff Pelliccio on Dec 13, 2011 8:30:00 AM

In news & events

Infinity Consulting Solutions announced today that it has been named to Inavero’s 2011 Best of Staffing Client list. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only satisfaction award that recognizes exceptional client service within the staffing industry. This is Infinity Consulting Solutions second consecutive year on the list

“We are excited to be recognized as part of this elite group of staffing providers. More importantly I applaud our recruitment and service organizations efforts that have helped elevate ICS to achieve this special recognition. Being among the 90th percentile of Best of Staffing award winners with a Net Promoter Score of 86.1%, is a wonderful achievement. My sincere appreciation goes out to our clients who have been gracious to respond and help ICS achieve this coveted award. Less than 1% of staffing firms in the US and Canada have been named to the Best of Staffing List for Client Satisfaction” ICS’s President, Doug Klares said. “We are proud and honored to be recognized for our efforts in this way.”

Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. ICS received satisfaction ratings of 9 or 10 out of 10 from 86.1 percent of their talent, significantly higher than the industry’s average of 47 percent. Best of Staffing participants secured a place on the list by earning an average Net Promoter Score that was more than double the national staffing industry benchmark for talent satisfaction.

“These are exciting times as the staffing industry is helping lead the way to renewed economic vitality,” said Eric Gregg, Inavero’s Founder and CEO. “It has been estimated that staffing firms have helped to fill at least one quarter of the 93,000 new jobs opening up each month in North America over the past year. Along with the increase in demand for talented job candidates, companies engaging with staffing firms expect impeccable service more than they ever have. It is our hope that businesses searching for a staffing partner use the Best of Staffing List as a guide to firms that have truly outperformed the industry for the service that they provide.”

Inavero’s complete Best of Staffing list can be viewed at For more information about Inavero, visit To learn more about Infinity Consulting Solutions visit

About Infinity Consulting Solutions
ICS is the optimal recruitment solution for your business. We believe a high touch partnership with our clients is the key to delivering the perfect candidate in the shortest time possible. Clearly understanding the cultural DNA of our clients work environment is paramount to our success. ICS’ personalized approach is the reason why our clients enjoy low turnover and one of the highest employee retention rates in the industry.

About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves at the American Staffing Association’s exclusive research partner. The firm’s surveys protect more than $4.3 billion in staffing firm annual revenue. For more information contact Inavero at (800) 921-2640 or email |